Frequently Asked Questions (FAQ)

About Venue817

What is Venue817?
Venue817 is a modern, versatile event space located in Columbia, SC, perfect for weddings, receptions, birthdays, baby showers, corporate events, pop‑ups, paint & sip parties, and private celebrations.

Where is Venue817 located?
We are conveniently located at 817 St Andrews Rd, Suite 101, Columbia, SC 29210.

How many guests can Venue817 accommodate?
Venue817 comfortably accommodates up to 100 guests, depending on your event layout (seated, standing, or mixed).


Booking & Availability

How do I check availability?
You can check availability by completing our Contact Form or by clicking “Check Availability” on our website. A team member will respond within 24–48 hours.

How far in advance should I book?
We recommend booking at least 4–6 weeks in advance. Popular dates (weekends and holidays) book quickly.

Is a deposit required to secure my date?
Yes. A non‑refundable deposit is required to reserve your event date. The remaining balance is due prior to your event.

Do you offer tours of the venue?
Absolutely! Tours are available by appointment. Please submit a tour request through our Contact page.


Pricing & Payments

How much does it cost to rent Venue817?
Pricing varies based on the event type, date, and duration. Please contact us directly for current rates or special promotions.

Do you offer payment plans?
Yes, payment plans may be available depending on your event date and booking timeline.

What payment methods do you accept?
We accept credit/debit cards, electronic invoices, and approved online payments.


Event Details & Policies

What is included with the rental?
Your rental includes access to the venue, tables, chairs, basic setup time, and standard amenities. Additional add‑ons may be available.

Can I bring my own vendors (caterer, DJ, decorator)?
Yes, outside vendors are welcome. All vendors must comply with Venue817 policies.

Is alcohol allowed?
Alcohol may be permitted depending on the event. A licensed bartender and additional documentation may be required.

Is there parking available?
Yes, free parking is available for guests.


Setup, Cleanup & Time

How early can I arrive to set up?
Setup time is included based on your rental package. Additional setup time may be available for an added fee.

Do I need to clean up after my event?
Clients are responsible for removing personal items and décor. Standard cleanup is included unless otherwise specified.

What happens if my event runs late?
Overtime fees apply if your event exceeds the contracted rental time.


Rules & Restrictions

Is smoking allowed?
Smoking is not permitted inside the venue.

Are candles allowed?
Open‑flame candles are not allowed. LED candles are permitted.

Is security required?
Security may be required for certain events and will be discussed during the booking process.


Cancellations & Changes

What is your cancellation policy?
Deposits are non‑refundable. Cancellations and rescheduling are subject to our event agreement terms.

Can I reschedule my event?
Rescheduling requests are considered on a case‑by‑case basis and subject to availability.


Still Have Questions?

If your question isn’t listed above, we’d love to help.

👉 Contact us today or submit an inquiry through our website, and a Venue817 team member will be happy to assist you.